A smile is communicable and we strongly believe in that in GIOVANI GLASS; commonly when you smile at someone, they will more likely than not smile back at you. Avoid pretentious smiles because they are easily noticed and can convey the wrong message and we understand this at GIOVANI GLASS. Instead, relax, smile naturally and gain eye-contact. This will assist in making your client feel welcomed and at ease, and you will be in a position to come across as approachable and friendly thereby setting the prospect for a more positive engagement.